From: "Jim Alexander" 
Newsgroups: uk.finance
Subject: Re: Direct Debit Cancellation
Date: Sat, 16 Dec 2006 19:01:16 GMT


"Eric Jones"  wrote in message 
news:WJidnR4Qz5TQoRnYRVnysAA@bt.com...
>
>> As the companies can set them up themselves in many circumstances the 
>> bank
> will have no mandate to check against.
> This is why the D/D guarantee exists - any problems with the D/D and bank 
> refunds customer immediately by doing a chargeback to originator.
> It is annoying when lazy gits from telecoms (in the main) have debited a 
> customer in error (and they admit it) but tell their customers to go to 
> the bank to claim the overpayment.
> So we do their refunds for them in many cases!
Ha insider knowledge.  Perhaps you can tell me if a lazy git telecoms 
company can change the customer reference number and set up a new DD 
arrangment with the bank withough informing the customer?  Well they do but 
is it right? Every little bit of info helps.

Jim A