From: "Mrcheerful" 
Newsgroups: uk.legal uk.finance uk.rec.cars.maintenance
Subject: Re: Toyota servicing could have killed me.  Can I get a refund?
Date: Wed, 05 Dec 2007 00:21:03 GMT
Bytes: 2733


"243"  wrote in message 
news:547e4f97-cf71-416b-8164-2630a54b6cf9@x69g2000hsx.googlegroups.com...
>I got my Toyota car serviced at a main dealer (Lookers Rayleigh), and
> this included an MOT and brake fluid change.  The brakes were OK
> driving to the garage and for the MOT.  When I was driving back from
> the garage I noticed they were a bit spongy, and then about 10 miles
> later the brake warning light came on.
>
> I saw leaking brake fluid on the driveway and tried to take the wheel
> off with the supplied wrench, but despite standing on the end, the
> nuts wouldn't budge.
>
> I then didn't drive for a couple of days but decided to phone the
> RAC.  There was no brake fluid in the reservoir, and the bleed value
> of one of the brake pipes was loose.  The patrol man said the car was
> dangerous and I could have been killed or killed someone else. He
> couldn't understand how the vehicle was released in its condition.  He
> did say the car was safe to drive after the repair.
>
> Clearly I have paid for work which was not carried out.  I also need
> to take the car to another garage to fix the wheel nut problem.  How
> do I stand getting a full refund for the service?  The Toyota garage
> is clearly not competent, and must have broken health and safety.

So you continued to drive the car with spongy brakes and a warning light on. 
Then tried to fix it yourself, then got a third party involved.

You have no realistic chance of any legal compensation.