From: "mar" 
Newsgroups: uk.finance uk.legal
Subject: Re: Petrol Station rip off
Date: Mon, 23 Apr 2007 00:04:08 +0100


"snapped" - that just about sums up shop staff these days



"johannes"  wrote in message 
news:462B9E8A.9234944C@sizefi-nospam-tter.com...
>
>
> Ronald Raygun wrote:
>>
>> johannes wrote:
>>
>> > * I once had a long argument in a Halfords shop, they wanted to swipe 
>> > my
>> > card AFTER the chip & PIN transaction had successfully completed. The
>> > hapless shop assistant said it was necessary in order to open the 
>> > till...
>> > It was really heated with the manager who didn't want to hand over the
>> > goods which I had just paid for. In the end I demonstrably walked out
>> > without the goods, intending to take the matter up with the card 
>> > company.
>> > At that point, the manager finally give in and handed me the goods.
>>
>> You should have called the police and had the manager arrested for theft,
>> which is exactly what refusing to hand over goods for which had already
>> paid was.
>>
>> In fact, never mind the police.  You should have arrested him yourself.
>
> LOL!
>
> Actually, on an earlier visit to Halfords, the shop assistant snapped the
> card out of my hand and swiped it, as if nothing unusual, even though I 
> had
> already done the chip & PIN. She was probably used to people willingly
> handing over their card, as this was how it used to be. However, I was a
> bit absent minded on that occasion, but I was determined not to let it
> happen next time. Hence the palaver...