From: "linkuk"
Newsgroups: uk.finance
Subject: Barlcaycard question
Date: Tue, 03 Oct 2006 09:09:37 GMT
My wifes barlcay card account has been closed for some time because she had
gone into debt. This was due to illness and i undertook to repay the debt
for her and made an arrangement with barclaycard. Ive kept up this
arrangement for the last 18 months or so and the interest was frozen at 1%.
Today we had a letter saying that whilst the payments remain the same the
interest charged would increase to 6.9% which in effect increases the time
it will take to repay the debt but still having no card.
When i phoned and explained the affect this would have they said well youve
handled the account really well so now its back to normal.
In effect for me doing them a favour and repaying the debt rather than
simply taking out an admin order they will charge me more and make me pay
more for longer.
Am i misreading this or does it seem stupid to reward me repaying in this
way?
Maybe im just in a bad mood!
The woman at customer services just kept repeating "You can what you like
its no going to change!" like a recorded message. Talk about bad manners.
Should i write to them and try and get them to put the interest back to 1%?
or just give up?