From: Peter Saxton 
Newsgroups: uk.finance uk.legal
Subject: Re: Barclaycard....Advice needed
Date: Sun, 09 Jul 2006 13:39:56 +0100

On Sun, 9 Jul 2006 00:15:37 +0100, alan.frame@acm.org (Alan Frame)
wrote:

>Peter Saxton  wrote:
>>  wrote:
>> 
>> >On 8 Jul 2006 07:01:39 -0700, "littlemiss"
>> > wrote:
>> >>
>> >>I can cancel the life insurance at anytime but apparently canceling the
>> >>card doesnt cancel the life insurance payments that come off the card
>[]
>> >I assume you signed a continuous authority to deduct these payments,
>> >and cancelling the card makes no difference, but you should have had a
>> >card statement, all the same, when the payment was taken.
>> >To stop the payment you must contact this Mercer firm, not the card
>> >company.
>> >
>> Yes, that makes sense. They look like the insurance company. I was
>> thinking that they were a debt collection firm!
>> 
>> So if littlemissnaughty27 hadn't paid for insurance what's the
>> problem? She just hasn't been covered!
>> 
>> I don't think that is very naughty!
>
>I did enjoy the Python-esque occasion when I phoned up to cancel a life
>policy - paid by DD - that I no longer required:
>
>Me: "I'd like to cancel my life policy."
>Them: "You have write to us to cancel it."
>Me: "Can't be ar5ed with that; how about if I just stop your direct
>debit?"
>Them: "You have write to us to cancel it, if you stop the direct debit
>then you will no longer be covered"
>Me: "I don't want to be covered, so I'll just stop the direct debit
>then, OK?"
>Them: "You have write to us to cancel it."
>Me: "No I don't - you've just told me cover will stop if I cancel the DD
>- that's what I want"
>Them: "err, You have write to us...."
>Me: "Thanks, goodbye"
>
>rgds, Alan
If you use call centres you get monkeys!

-- 
Peter Saxton from London
peter@petersaxton.co.uk