From: "Stickems." 
Newsgroups: uk.finance
Subject: Re: Is this reasonable
Date: Wed, 08 Feb 2006 18:46:09 GMT

This kind of behaviour by insurance companies is all too common. It is a sad 
reflection of our social and cultural decline over the last forty years. 
Report them by all means to the FSA and should they be found to be negligent 
and the FSA ask them to pay compensation don't be too ready to agree to the 
suggested amount.


"nagsman"  wrote in message 
news:1139411871.445250.318560@g44g2000cwa.googlegroups.com...
| Whe my husband died 2.5 years ago I was deeply distressed to find that
| his pension had no death benefit and that all I was entitled to was the
| return of the premiums paid.
|
| The FA who came to see me took from me a copy of the death cert to pass
| to Eagle Star, the pension provider.
|
| Since that time I have left messages frequently with the FA requesting
| information as to when I would be paid.
|
| This week I wrote a "7 days or see you in court" letter and the reponse
| was instant.
|
| Apparently ES have not paid because they have not had sight ot the
| letters of Probate - for which they never asked.
|
| Is this fair and reasonable?  My inclination is to report them to the
| FSA.
|
| Had I died in the past two years, no doubt the monies would have
| "disappeared.
|
| Pat
|