From: Ronald Raygun 
Subject: Re: Chip&Sig refusal: Capital One
Newsgroups: uk.finance
Date: Fri, 11 Nov 2005 22:31:21 GMT

Mitchum wrote:

> | That was Capital One's initial position with me. Write to Lee Powell,
> | Wxecutive Office Manager, and tell him you can't use C&P for medical
> | reasons, and that the refuseniks on the front desk are screwing you
> | around (again.).
> |
> | Worked for me, but they played hardball the first two times I hassled
> | them. At the end of the day, if they mess you around, then as you say,
> | vote with feet.
> |
> 
> When writing to them, make sure you mention the Disability Discrimination
> Act to them in big bold letters and say that you will have no hesitation
> in notifying the relevant authorities if they persist in their ignorance.

But don't forget that they're under no obligation to give you credit
facilities.  If they think you're going to make trouble for them, they
can just tell you to get lost.

And so they jolly well should.  It's pretty dishonourable to abuse
disability law to defend a point which has nothing to do with actual
disability.