Date: Fri, 02 Feb 2007 08:45:45 -0800
From: SMS 
Newsgroups: misc.consumers.house misc.consumers
Subject: Re: Maytag / Jenn-Air Dishwasher Recall

Greg wrote:
> On Thu, 01 Feb 2007 20:14:34 -0800, SMS 
> wrote:
> 
>> Greg wrote:
>>> FOR IMMEDIATE RELEASE
>>> February 1, 2007
>>> Release #07-094 
>>>
>>> Firm's Recall Hotline: (800) 675-0535
>>> CPSC Recall Hotline: (800) 638-2772
>>> CPSC Media Contact: (301) 504-7908
>> 
>>
>> Thank's. I'm a winner! Too bad I don't get a new dishwasher for free.
> 
> The recall does seem to be a little too gentle on Maytag, doesn't it?
> $75 off of a new Maytag? That actually PAYS them for screwing up. The
> in-home repair is the way to go.  While the Maytag repairman is fixing
> your dishwasher, snatch his wallet!

I guess the Maytag repairman won't be lonely for a while.

I tried calling the recall hotline, what a joke. You enter your model 
number and serial number, then they transfer you. I waited for one hour 
on hold, and no one picked up. I called again, and finally got someone, 
who told me that they had technical problems and to call back tonight, 
or to go use the website. If you go to the website, you enter all your 
information, and at the end they tell you "The Online Schedule Service 
Application is currently unavailable. Please call the Maytag Recall Team 
at 1-800-675-0794 Monday-Friday, between 8 a.m. and 9 p.m. EST for 
assistance."

Time for a class action lawsuit.