From: john boyle 
Newsgroups: uk.finance
Subject: Re: HSBC £5 handling charge
Date: Tue, 9 Aug 2005 18:41:30 +0100

In message , Jeremy Goff 
 writes

>The idea didn't seem to work! There was no queue so I would have expected
>the cashier to opt to waive the charge

Why? I cant see any logic in that at all.

>(as I suspect Lloyds TSB did).
>How much administration cost is there in putting £60 in a drawer and
>scanning the giro credit slip?

A huge amount of capital cost which they would rather not have. It means 
that HSBC customers can go in and get served and not have to wait behind 
other non customers paying in cash.


>The point I make is that I'll never offer my custom to HSBC again.

What 'custom' was that then? I think you have done exactly what they 
wanted you to do.
>

-- 
John Boyle