From: Ronald Raygun 
Subject: Re: credit card fraud
Newsgroups: uk.finance
Date: Fri, 04 Mar 2005 13:46:06 GMT

Stormlx wrote:

> On 3/3/05 11:53 pm, in article 0lkkf2-m8e.ln1@michelle.jbryce, "Jonathan
> Bryce"  wrote:
> 
>> What do you sue for?
> 
> Most likely breach of contract. Call centre people are paid on commission
> or by incentives. They are not lawyers. They say and do dumb things.
> 
> A bit of research will probably find some plausible claim of violation of
> European or consumer law.
> 
> But the point is to get their attention, not to win in court: to settle.

But there is nothing to settle.  With breach of contract you can only sue
for damages, but you cannot if you have suffered no loss.  The position is
that the card company claim their customer owes them for the air tickets,
and the customer denies it.  There is no problem until the company sue him
for payment.

Or were you thinking about suing for compensation for irritation caused,
and for unwarranted blackening of credit record?