From: Jim Thompson 
Newsgroups: alt.home.repair sci.electronics.design sci.electronics.repair misc.consumers.house
Subject: Re: Need help for Maytag Washer and Dryer (Model #MAV5920EWW,  # MDE4806AZW)
Date: Wed, 14 Dec 2005 12:40:46 -0700

Call back to factory support.  You seem to have some local
incompetents.

I've had VERY good warranty service from Maytag, and I'm sure factory
support can straighten things out.

On 14 Dec 2005 11:37:49 -0800, cslee168@hotmail.com wrote:

>I bought a brand new Maytag washer and dryer pair from Dufresne last
>month.  I have questions and couldn't find an honest answer.  Anyone
>knows the facts; please kindly share them with me.
>
>Washer (MAV5920EWW):
>
>When the cold water comes into the washer, it makes a very high pitched
>loud squealing noise.  The first contractor repairman sent by Maytag
>determined that the water valve was defective and needed replacement.
>One week later another contractor repairman called to inform me that
>the noise is normal because Maytag installed a filter for the water
>valve.  He said the noise will be gone once the filter is removed.   He
>came to do the removal of the filter, and could not find the filter.
>He then told me that it is not recommend by Maytag to remove the filter
>because the filter is for removing the particles in the water to
>protect the machine.  His explanation doesn't make sense to me.  Why
>the filter is ONLY installed on the cold water valve and not on both
>the hot and cold water valves?
>
>Dryer (MDE4806AZW):
>
>After just ONE use of the dryer, the heat vent panel inside the dryer
>had turned black.  After a few more uses, the panel has burned to very
>black.  Again I was told by the repairmen that this is normal.
>
>I spoke to the Maytag Customer Service Center, and was told that those
>are problems and should NOT happen.
>
>The contractors sent by Maytag were NOT knowledgeable and NOT familiar
>with my machines.  Now I am getting the run around.
>
>Please help if you have the same machines or information.  I am very
>confused.


                                        ...Jim Thompson
-- 
|  James E.Thompson, P.E.                           |    mens     |
|  Analog Innovations, Inc.                         |     et      |
|  Analog/Mixed-Signal ASIC's and Discrete Systems  |    manus    |
|  Phoenix, Arizona            Voice:(480)460-2350  |             |
|  E-mail Address at Website     Fax:(480)460-2142  |  Brass Rat  |
|       http://www.analog-innovations.com           |    1962     |
             
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