From: "Neaco"
Newsgroups: uk.finance
Subject: Abbey cards in net security scare
Date: Tue, 30 Nov 2004 22:38:28 GMT
http://news.bbc.co.uk/1/hi/business/4056069.stm
Abbey has cancelled 1,000 cards after receiving a warning that account
details may have been "compromised".
The bank told BBC News it took the action after a security alert at an
online merchant.
The security breach took place between 20 and 22 October and affected other
card providers, Abbey said.
Abbey began writing to customers last Friday inviting them to contact its
fraud centre. It said it took action after receiving an alert from Visa.
Rob, an Abbey customer, contacted BBC News after receiving a letter from
Abbey.
"I didn't believe the letter. I thought it was a scam."
"Personally I think it's shocking that it has taken a month to find out," he
added.
Abbey said it was up to each individual bank to alert their customers, but
that it had taken the decision to contact customers and cancel their cards
as soon as it received the alert.
The bank was recently criticised for not alerting customers to a potential
security breach at its online bank Cahoot.
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