From: "Mary Chan" 
Newsgroups: misc.consumers.house
Subject: Beware of this contractor
Date: Thu, 21 Oct 2004 13:57:40 -0300

My husband and I recently hired Mr. Tony Dillon of Skyview Sunroom and 
Renovations Ltd. (Halifax, NS, Canada) to convert an existing porch area in 
a sunroom.  We choose Mr. Dillon over another contractor with a very similar 
proposal because his company was a member of the Better Business Bureau.  We 
deeply regret hiring Mr. Dillon for the following reasons:



  1.. Mr. Dillon extorted of 100% balance owing from customer without mutual 
agreement that work was completed.  The consumer is required by law to 
withhold 10% payment for 45 days after completion of work.
  2.. Did not built finished product to contract specification and Mr. 
Dillon refused take responsibility.
    1.. Windows and glass panes were not the size specified on contract.
    2.. Windows not permanently installed:  The only thing holding the large 
sheets of glass in place on the inside are only 3 or 4 per pane of temporary 
nailed down small wooden block!
    3.. One segment of wall do not have the ½" plywood installed as stated 
in contract.
  3.. Disrespect of customer property.
    1.. Used customer building materials and equipment without prior 
consent.
    2.. Inappropriate and wasteful use of customer provided building 
material.
    3.. Did not return key to the back entry enclosure where Mr. Dillon had 
asked to store tools during construction.
    4.. Destroyed flowers in flowerbed and sign marker by driving van over 
them.
    5.. Damaged grass by leaving construction material on lawn for three 
weeks.
  4.. Poor quality workmanship due to lack of care and attention to details.
    1.. Only two of the 12 floor joists were in contact with main support 
beam of added floor.  The largest space between the joist and beam was as 
much as 3/8".  This can lead to cracks on the floor if not corrected.
    2.. Walls are not adequately sealed to rain or wind.
    3.. Not consistent use of tongue and grove siding on walls.
    4.. Outer covering do not match up at the corners where two wall meet.
    5.. Messy application of foam sealant leaving residues on exposed wood 
and carpet.
  5.. Mr. Dillon did not respond adequately to customer raised concerns and 
issues.
    1.. Repeated requests for information left by phone calls, notes, and 
faxes resulted in little or no response.
    2.. Arranged to meet Mr. Dillon at the work site only to find that he 
was not there on a number of occasions.
    3.. Mr. Dillon did not appreciate customer input and paid little 
attention to concerns raised.
  6.. Mr. Dillon refused on put specific items on contract when requested.
  7.. Mr. Dillon signed the contact using the name and address of a legally 
dissolved company.


Mr. Dillon's unprofessional behaviour should not be tolerated. 
Unfortunately, there is little to protect the consumer's interest once the 
work begins.