From: endthecycle@yahoo.com
Newsgroups: misc.invest.financial-plan
Subject: Re: Experience with TurboTax Online?
Date: Fri, 16 Feb 2007 15:14:49 -0600
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My suggestion is to not use turbo tax online. I have just gone through
an annoying day of phone calls because I found a bug in their software
where they were rounding share prices in a stock option sale to the
nearest dollar. Well, you don't do that with share prices as it screws
up the calculation. Unfortunately I noticed it after the e-file was
accepted and now I have to file an amended return. Turbo Tax said they
were working on the bug and it was a known issue but they do nothing
to inform users that are possibly affected. Total BS. They also said
that everything was fine and they told the IRS so I could just let it
go. Wrong! Morons. The IRS requires an amended return, I contacted
them myself. Turbo Tax is a joke of an organization. Bad software
design (only affected online, not retail), they offered no assistance
in resolving the matter and they don't even inform you that your
return may be screwed up. Stick with paper, a pencil and a calculator.
The only positive I can say is finally after 4 calls I got a refund
for the money I spent on their bad software.