From: Ronald Raygun 
Subject: Re: Avoid NATWEST Customer Abuse !
Newsgroups: uk.finance
Date: Sat, 22 Nov 2003 14:11:50 GMT

markp wrote:

> 
> "john boyle"  wrote 
>> Perhaps you can tell us where the bank agreed to
>> this so called 'contract for services'?
> 
> In consumer law the advertising used must be clear and not misleading.
> Having a sign outside the branch indicating opening hours leads the
> potential customer to believe that counter services, which are an integral
> part of the overall service, are available within those hours. It is an
> implied condition, and therefore *by definition* it is not explicitly
> agreed to, but implictly so. When was the last time you signed an
> agreement when buying goods from a shop, or made a verbal agreement that
> you can bring the goods back if they don't match the description? Are you
> saying there is no contract then??

Yes, there is no contract.  The right to bring the goods back if
unsatisfactory does not stem from contract law, but from the Sale
of Goods Act.