From: "John O" 
Newsgroups: uk.legal alt.uk.law uk.politics.misc uk.finance
Subject: Halifax Compensation?
Date: Tue, 28 Oct 2003 09:00:23 -0000

Some people have been posting here about the Halifax scam.  What they may
not realise is that, in response to that scam, the Halifax shut down its
online banking for a period of time.

That meant: if you had a websaver or similar account, you had extreme
difficulty in moving money around or paying bills.

In the end, I managed to move some money out of my websaver via a special
phone helpline they set up - but was only able to pay a time critical bill
when the site came back up.  I think I will  not be penalised, but....

....if I am, should Halifax recompense.  Bear in mind that their online
instructions were unclear.  Their branches did not fully appreciate what was
happening.  And those, like me, who bank mainly online, were barred from
their money for a period of time.