From: v.viverrid@verizon.net (v)
Newsgroups: misc.consumers.house
Subject: Re: OHIO SAVINGS BANK: Refuses to account for additional principal payments
Date: Wed, 23 Jul 2003 17:05:51 GMT

On 23 Jul 2003 06:43:53 -0700, someone wrote:


>Ohio Savings Bank refuses to account for it.
>They claim "they're researching it",...
>
So, then you are a LIAR.  They did NOT "refuse" to account for it,
they said they are researching it.  Like, they CAN'T account for it
today.  Really a different thing than "refuses".

At some point they should be able to explain it, but how long have
they been working on it?


>During the past 3 days calling their
>service department, I've been given different stories about how long
>their 'research' department will take to resolve the issue...
>
Well, what answeer would you like as to how long?  That would make you
go away happy?  This sounds like one of those things that they won't
know until they know.  I suppose they could agree to call you back at
a specific time with an update, but you'd probably demand thay they
have the ANSWER by that time, which they can't promise.


>I'd be interested in methods to resolve this situation.
>
Give them another 3 days.  Not like it is holding up a transaction or
anything.  For now it is just entries on paper.  You have not lost a
single cent.

Calm down.

-v.